TOKYO, Apr 20 (Pulse News Wire) – Palma CO.,LTD. (3461.T) disclosed its key performance indicators (KPIs) for the month of March toward its fiscal year ending September 2027.
The company highlighted three primary metrics: self-storage business BPO service contracts, Claris web reservation system registrations, and call center service contracts. For the BPO services, Palma reported a total of 140,813 contracts as of March 2026, surpassing the previous quarter's count. The target for the fiscal year ending September 2027 is set at 200,000 contracts. Over the past five quarters, the number of BPO service contracts increased steadily from 135,888 in October 2025 to 140,813 in March 2026.
Regarding the Claris web reservation system, the company recorded 81,906 registered rooms as of February 2026, falling slightly short of the monthly goal of 100,000 rooms for the fiscal year ending September 2027. Since October 2025, the number of registered rooms grew from 79,522 to 81,906. In addition, Palma noted 5,741 call center service contracts as of March 2026, marking a significant increase compared to the same period last year. The company’s objective for the fiscal year ending September 2027 is to achieve 10,000 call center service contracts.
The trend shows a consistent rise since 2021, reaching 5,741 contracts in March 2026 from 3,560 in June 2021.
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