TOKYO, Mar 19 (Pulse News Wire) – Palma CO.,LTD. (3461.T) outlined its FY2025-FY2027 medium-term management plan, setting a goal of 138,327 self-storage business service cases by March 2027.
Additionally, the company aims to have 100,000 rooms registered in its WEB reservation system Claris and handle 10,000 call center cases by the same period. Strategic focus areas include expanding BPO services, increasing room registrations for the Claris system, and boosting call center operations.
The company's progress towards these KPIs reflects its commitment to enhancing efficiency and customer satisfaction across its service offerings.
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