Kyushu Electric Power Company,Incorporated [9508.T]
TOKYO, Jun 08 (Pulse News Wire) – Kyushu Electric Power Company,incorporated (9508.T) disclosed today that an external storage media containing customer data was missing from its subsidiary, Kyushu Electric Power Transmission Co., Ltd. The media contained information such as customer names, supply location addresses, and electricity usage data but did not include bank account or credit card details.
The incident occurred during routine backup procedures when the external storage media could not be located in the server room’s cabinet. The server room is equipped with multiple security measures, and the storage media were stored in a locked cabinet. However, the cabinet was found unlocked during the investigation.
Customer information for up to accounts may have been affected. The company has reported the issue to the Personal Information Protection Commission and regulatory authorities. It continues to search for the missing media and plans to notify affected customers individually.
Additionally, the company will implement preventive measures to avoid similar incidents in the future.
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